Because most products are custom printed, offer different design options, or require additional information like a list of shirt sizes, this site will collect initial information from you such as the item you want, the quantity you need, along with your name, email, address, etc.  We will then contact you by email to discuss options and confirm the details of your order before we proceed. 

CHOOSING AN ITEM:  All of the products on this site have been selected and designed in collaboration with the MCC branding team.  We've put together this initial collection of ideas to help you promote your church and MCC as an organization with consistent designs and messages.  Banners to hang, t-shirts to wear at events, inexpensive giveaways to hand out to prospective visitors, items that are useful in the everyday goings on of your church.  If you have something in mind but don't see it here, please send us an email and ask.  We can print on just about anything and will work with you to come up with the best solution.  If you’re not sure what you want, we’d be happy to brainstorm ideas!

PLACING YOUR ORDER:  Once you've chosen an item, indicate the total quantity you want and add it to the shopping cart.  When you're finished shopping, go through the checkout process and send in the order.  We will then contact you to go over the details, ask questions, and show you a mockup of how your item will look.  You will then receive a final recap of your order along with a final invoice.  Once you approve this and send payment, the order will be released into production.

PROOFS/MOCKUPS:  Along with the order confirmation, we will send you a mockup of how your item will look.  If you’ve ordered something with personalization, it will appear on the mockup for your approval.  Please carefully review everything to be sure it is spelled correctly and looks the way you want.

PAYMENT:  Before proceeding with your order, we will provide you with an invoice showing the total amount due (including all costs such as setup, shipping, etc.).  We will also send a credit card form for your payment.  If you would like to pay by check, let us know and we can make special arrangements. 

TAX EXEMPTION:  No need to send us your tax exempt information.  Stand Out Promotions is based in Delaware which is a tax-free state, so sales tax will not be applied to your order. 

PRODUCTION TIMES:  Banners and t-shirts take 2-3 weeks for production and shipping depending on your location.  Most other items take 1-2 weeks.  If you need something faster or by a certain date, please let us know, and we’ll do what we can to make it happen!  We offer free 2-day rush service on many items.  For items that don’t include the free 2-day rush service, like banners and t-shirts, there may be additional costs to rush the order.  We will work with you to find the most cost-effective option.

SHIPPING:  All items shipped within the United States will be sent via ground service unless a different method is requested.  For international shipments, we will contact you to discuss options and costs.

RETURN POLICY:  Because these products are custom printed on demand, we cannot accept returns.  If there is a defect in an item, like a hole in a t-shirt or a broken mug, then we can either refund the cost of the item or send you a replacement.  In the end, we want to work with you as a partner, so if any issues arise, we will do what we can to find a solution that works for everyone. 

WE LOOK FORWARD TO WORKING WITH YOU!